1. Some of our shoes are customized, takes 1-3 business days for the making progress , a part of shoes takes 5-15 business days to make. The specific production time depends on the difficulty of the craft. In a hurry, please do not place an order. You can contact customer service service@vocosi.com to confirm frist.

2. The order can be canceled unconditionally within 3 days from the date of placing the order. If customers need to cancel the order in more than 3 days, we need to charge 20% of the material fee for these shoes, due to factors such as the increase in the price of raw materials. Thanks for understanding.

3. Fast shipping time is usually 5-7 working days, which only refers to the transportation time, not including the production time. The specific arrival time depends on the area.

4. Ordinary logistics transportation time is usually 10-24 working days. which only refers to the transportation time, not including the production time. Some areas are delayed in the time limit , which may be delayed for a few days. The specific arrival time depends on the region.

7. Only some of the products on the website are low-price promotions or limited-time promotions, and we reserve the right to modify or terminate the service (or any part or content thereof) at any time without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension or termination of the Services. Final price and shipping will be calculated at checkout.

6. Our shoes fit true to size for most customers, but if you have a wide foot, you can take half or full-size up.

7.Due to the impact of the COVID-19, there may be delays in logistics time, beautiful things are worth waiting, thank you for your understanding💕