Shipping Policy

Shipping Policy
SHIPPING INFORMATION

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:
Fast shipping: 5-7 working days.
Standard shipping: 10~22 working days.
Note:It only refers to transportation time, not including shoes making times
Our shoes are all customized by hand, so it takes a few days for customization. According to the production process of the shoes, the customization time ranges from 2 days to 10 days. In case of special circumstances, such as sudden orders, traditional holidays, customized The time will be slightly extended,Most shoes can be shipped in about a week.

Shipping fee:
Fast shipping: The shipping fee for the first 500g is $29.99, and an additional $9.99 is added for each 500g over 500g. ($29.99+(total weight-500g)/500g*$9.99)
Standard shipping:
1,order < $80 $5.99 ,The shipping fee is $5.99
2,order $80-$120 The shipping fee for the first 500g is $6.99, and an
additional $0.99 is added for each 500g. Over 500g. ($6.99+(total
weight-500g)/500g*$0.99)
3,order ≥ $120 Free Shipping
WHERE DOES www.vocosi.com DELIVER?

U.S: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
U.K:We ship orders to all the United Kingdom.
Italy: We ship orders to all the Italy.
Others: We also ship order to Germany, France, the Netherlands, etc.

About track order:
1. After receiving the order,
On working days (Monday to Friday), we will try our best to process the order within 24 hours,
Very working days (Saturday, Sunday), we will try our best to process the order on the postponed Monday,
2,As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
3,Due to the impact of the COVID-19, there may be delays in logistics time, beautiful things are worth waiting, thank you for your understanding💕

TAX AND DUTIES

Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.

If you have any other questions, please contact us.